Group
Operational quality standard
The set of operational criteria applied transversally across the group's brands.
Common criteria
The group's quality standard integrates common criteria applicable to all brands — from team and vehicle presentation to customer communication and invoicing.
- Punctuality and predictability
- Discretion and confidentiality
- Careful presentation of team and vehicle
- Written communication and booking confirmation
- Consolidated institutional invoicing
- Single operational point of contact
Brand adaptation
Each brand adapts these criteria to its context — executive mobility at Executive Tour Service, automotive aesthetic care at Executive Car Service.
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